Zoho Desk Enterprise
A help desk with skill-based routing, multi-brand help centres and a sandbox for organisations adapting support across teams.
Before activation
Define intake channels, responsible agents and escalation steps for your team. Prepare support information and review agent permissions before going live.
Subscription term and service scope
This is a 12-month subscription, not a perpetual license. Check the plan, license quantity and organisation account before activation. Installation, migration and add-ons are governed by the quotation and are not automatically included.
ตารางนี้เลื่อนซ้าย–ขวาเพื่อดูข้อมูลเพิ่มเติมได้
| Item | Details |
|---|
| Brand | Zoho |
| Plan | Zoho Desk Enterprise |
| Service type | Software subscription service |
| Subscription term | 12 months |
| Access model | Cloud service |
| Key feature | Skill-based assignment and multi-brand help centres |
| Additional feature | Sandbox for testing processes |
