Zoho Desk Professional
A multi-department help desk with Blueprint and round-robin ticket assignment for defined processes and balanced workloads.
Before activation
Define intake channels, responsible agents and escalation steps for your team. Prepare support information and review agent permissions before going live.
Subscription term and service scope
This is a 12-month subscription, not a perpetual license. Check the plan, license quantity and organisation account before activation. Installation, migration and add-ons are governed by the quotation and are not automatically included.
ตารางนี้เลื่อนซ้าย–ขวาเพื่อดูข้อมูลเพิ่มเติมได้
| Item | Details |
|---|
| Brand | Zoho |
| Plan | Zoho Desk Professional |
| Service type | Software subscription service |
| Subscription term | 12 months |
| Access model | Cloud service |
| Key feature | Multi-department support and Blueprint |
| Additional feature | Round-robin ticket assignment |